FAQ

Support

Q When system is first time start in operation is there something electric or mechanical adjustment (some technical, electrical parameters?)

A It will be set at the factory, no adjustment is required, and the system will automatically adapt.
Q What needs to be check and maintenance through operations? Do we needs change some components? Do we need watch or control some parameters? And how often do we maintain it.

A The parameters have been set when the product is produced, and no need to change manually.Monitoring: View the LCD screen of the device directly, or can add the WIFI module to connect to the APP.
Q How we can calculate solar system for hours what have 4000 kWh consuption per Year. And second one have 2000 kWh per year consuption.

A
4000kwh/year ÷ 365 = about 10.9kwh/day

2000kwh/year ÷ 365 = about 5.4kwh/day

According the electricity comsuption to determine the power and number of solar panels and Batteries, or choose the standard configuration from our EU warehouse.
Q What's HY Tech business?

A Solar energy system and components, such as inverter, Lithium battery.
Q What is our after-sales policy?

A Within the shelf life, if the problem is with the product itself, it will be replaced free of charge. Outside the shelf life, it will be sold to the customer at a 20% discount on the original price.
Q For how long time will be Guaranty price?

A 15 days.
Q What will be minimum order value?

A For complete solar system: MOQ is 1 set.
For solar components: MOQ is 1 package.
Q What is maximum capacity for Your factory?

A 500pcs. Daily production capacity of 500 units.

Dagong Huiyao Intelligent Technology Luoyang Co., Ltd., founded in 2017, is a Professional battery energy storage system (BESS) provider.

FAQ

Support

Q When system is first time start in operation is there something electric or mechanical adjustment (some technical, electrical parameters?)

Q What needs to be check and maintenance through operations? Do we needs change some components? Do we need watch or control some parameters? And how often do we maintain it.

Q How we can calculate solar system for hours what have 4000 kWh consuption per Year. And second one have 2000 kWh per year consuption.

Q What's HY Tech business?

Q What is our after-sales policy?

Q For how long time will be Guaranty price?

Q What will be minimum order value?

Q What is maximum capacity for Your factory?

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